Disability Management/Return to Work:  Raising the Bar: 
Next Generation RTW Programs, Best Practices and New Ideas That Actually Work

Disability Management/Return to Work: 
Raising the Bar

July 16, 2007
Hyannis, MA

Four Points by Sheraton Hyannis Resort
www.sheraton.com

Executive Summary

Return to work is no longer just about saving workers’ compensation dollars. Employers today are facing disability management challenges that were unforeseen just a decade ago. An aging workforce, coupled with a significant labor and skill shortage, have brought return to work out of the loss control closet and placed squarely in the company boardroom. Compliance with disability rights laws has demanded that return to work programs be administered in a consistent and non-discriminatory manner. Corporate occupational and non-occupational employee-related disability expenses are often one of the top three costs of doing business today. Managing these expenses has become for many companies, the difference between a year-end profit and a year-end loss. The next generation of return to work programs raises the bar for everyone involved in the process. Employers are raising the bar by turning what used to be a generalized return to work effort into a structured program with designated authority and responsibilities. Medical care providers are having the bar raised by being challenged to become an active partner in the return to work process. Disability and case management professionals are having the bar raised by the challenge of cutting down the paperwork and the lag time in communications with all parties. Employees are having the bar raised to make them as responsible for their return to work as they are for their own safety.

A day with Richard Pimentel will explore the next generation of return to work programs for:

Employers:
Developing consistency between policy and procedures and creating a team approach to return to work.

Medical care providers:
Utilizing the therapeutic potentials of next generation return to work programs.

Disability management and return to work specialists:
Improved communication with medical care providers.

Learning Objectives

At the conclusion of this seminar you will be able to:
Identify the four evolutionary stages of RTW program policies from punitive light duty to therapeutic transitional employment assignments.
Identify employer internal disincentives for the return to work process and develop ways to remove these disincentives and create incentives in their place.
Describe short and long-term measurement indices for a successful RTW program.
Identify methods for expediting appropriate cooperative responses from medical care providers and employers in the return to work process.
Develop strategies to overcome resistance to return to work at the supervisor, management and employee level in employer organizations.

Distinguished Faculty

Richard Pimentel is a nationally renowned expert on Disability Management, Job Recruitment, Job Retention, Americans with Disabilities Act, and Attitude Change. He is not only technically proficient, he is also an exceptional communicator whose audiences praise his ability to combine information, humor, metaphor, analogy and storytelling into an informative whole that does not just present the information, but really communicates it in a memorable fashion.  He has designed and implemented return to work systems for the private sector and government employers throughout the country. He has pioneered proactive risk management, return to work and equal employment opportunity (EEO) programs to generate both cost-savings and enduring attitudinal changes in corporate culture. His training has not only successfully enabled managers and supervisors to participate in cost reduction initiatives and implementation of policies and procedures to reduce work site accidents and re-injuries, but has also helped employers dispel stereotypes and embrace diversity.

Tuition

The $395 tuition includes a continental breakfast, breaks, lunch with faculty, a detailed manual which can be retained as a bookshelf reference, and a dynamic learning experience.

Click here for registration information.

Continuing Education Information

Case Managers: 7.0 contact hours of continuing education for Case Managers have been applied for from the Commission for Case Manager Certification, Rolling Meadows, Illinois. Disability Specialists: 7.0 contact hours of continuing education for Disability Specialists have been applied for from the Commission for Disability Management Specialists Commission, Rolling Meadows, Illinois. Physicians: SEAK, Inc. is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians. SEAK, Inc. designates this educational activity for a maximum of 6.5 AMA PRA Category 1™ Credits. Physicians should only claim credit commensurate with the extent of their participation in the activity. Rehabilitation Counselors: 7.0 contact hours of continuing education hours for Rehabilitation Counselors have been applied for from the Commission on Rehabilitation Counselor Certification, Rolling Meadows, Illinois. Rehabilitation Nurses: This program will be accepted for 6.5 60-minute contact hours of credit for ARN certification. Submit certificate. Nurses: To successfully complete a program and receive contact hours you must: 1) register in, 2) be present for the period of time you are awarded contact hours, 3) complete the evaluation. Occupational Health Nurses: 6.5 60-minute contact hours for continuing education in nursing has been applied for through the American Association of Occupational Health Nurses, Inc. (AAOHN). AAOHN is an accredited approver of continuing education by the American Nurses Credentialing Center’s Commission on Accreditation.

Scheduleclick here to view the complete schedule

 
Monday, July 16, 2007

7:30-8:00Registration and Continental Breakfast
 

8:00-8:15Workshop Introductions
 

8:15-9:15The Evolution of RTW from Light Duty to Disability Management
• How employers changing needs have influenced return to work systems.
• Disability rights and privacy legislation.
• Integrating non-occupational illness and injuries into corporate disability management.
• Using the Human Resources “fair and consistent” model in return to work efforts.

9:15-10:30Policy vs. Procedure in Disability Management Programs:  Dealing with Supervisor and Management Attitudes
• Common myths and prejudices about return to work programs.
• Delegating responsibility and authority.
• Identifying and correcting built-in corporate disincentives for return to work.

10:30-10:45BREAK & NETWORKING OPPORTUNITY
 

10:45-11:15Making Medical Care Providers Part of the Team
• “To pay or not to pay (for information you need) that is the question.”
• Work as therapy.
• Why functional limitation forms do not work.
• Developing a return to work proposal.

11:15-12:00Increasing the Quality of the Relationship with the Injured Employee
• Immediately after the injury.
• Including the injured employee in the transitional employment assignment design.
• Monitoring the employee’s progress in the transitional employment assignment.
• Maintaining the relationship when the injured employee is at home.

12:00-1:00LUNCH PROVIDED WITH FACULTY

1:00-2:30Disability Management "Best Practices" that Really Work
• Policies and procedures.
• Delegating return to work authority between employers and disability management professionals.
• Direct contact between employers and medical care providers.
• Supervisor and employee training.
• Rolling the program out.
• Continuing technical assistance/support.
• “Bumps in the road” likely return to work problems and how not to panic.
• “Th e Seven Year Itch” why good programs suddenly fail after years of success.

2:30-3:00A New Slant of Post Offer Pre-employment Physicals
• How to “legally” withdraw a conditional job offer of an accident waiting to happen.

3:00-3:15BREAK & NETWORKING OPPORTUNITY

3:15-3:45Balancing the Goal of Closing the Claim with the Goal of Getting Injured Employees Back to Work
• Is closing the claim a means to an end or an end unto itself?
• How to close a claim and still respect yourself in the morning.

3:45-4:00Summary, questions and evaluation

© SEAK, Inc. PO Box 729 Falmouth, MA 02541 Phone: 508.457.1111 Fax: 508.540.8304 Email: Mail@seak.com